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Terms and conditions

Terms and conditions of use of the pensiuneacionca.ro website


1. Definitions


1.1. In this document, the following capitalized terms will have, unless the context indicates otherwise, the meanings specified below:


SITE: represents the Internet SITE belonging to pensiuneacionca.ro, located at the address www.pensiuneacionca.ro, through which the USER has access to information on the services and products offered / provided by pensiuneacionca.ro in the network of pensiuneacionca.ro stores.


pensiuneacionca.ro: represents the EURO BOULANGERIE SRL company with headquarters in Village Gilau, main street 625 c, Cluj Napoca county, registered at the Trade Register under no. J12/698/1998 and having the Unique Registration Code 10484030.


USER: represents the person who accesses the SITE, for private or professional purposes and who has accepted the TERMS AND CONDITIONS of this SITE, fulfilling in this sense all the requirements of the registration process;


ABUSIVE USE: represents the use of the SITE in a way contrary to the practice in the field, the regulations and the legislation in force or in any other way that may cause damage to pensiuneacionca.ro.


2. Site Content


2.1. The information published on the SITE is information of general interest about pensiuneacionca.ro, the products sold by it, its partners, as well as other information considered by pensiuneacionca.ro to be of interest to USERS.


2.2. The information is usually made available to USERS, free of charge. pensiuneacionca.ro reserves the right to implement certain services on the SITE that will be offered for a fee to USERS.


2.3. pensiuneacionca.ro is the owner of all intellectual property rights on the SITE, respectively on its design and content as well as on all trademarks registered by pensiuneacionca.ro and published on the SITE THE USER has the obligation to respect all intellectual property rights of pensiuneacionca.ro , provided by the legislation in force.


3. Use of the Site


3.1. The USER undertakes to access and use the SITE for purposes and by means that do not constitute abusive use.


4. Limitation of pensiuneacionca.ro's liability


4.1. Responsibility for the content of the SITE.


pensiuneacionca.ro is not and cannot be held responsible for damages caused by errors, inaccuracies or non-updating of information published or maintained on the SITE, which are not due to its fault.


4.2. If the prices or other details related to the products/promotions were displayed incorrectly, including due to the fact that they were entered incorrectly in the database, we reserve the right to cancel the delivery of the respective product and notify the customer by phone/e- mail as soon as possible, about the error that occurred, if the product has not been delivered yet.


4.3. The characteristics of the products presented on the SITE are taken over / made available by manufacturers and / suppliers and pensiuneacionca.ro does not assume responsibility for the correctness of this information.


4.4. The prices of the products on this SITE are informative and may undergo unannounced changes. The promotions presented on the WEBSITE are valid during the mentioned time period. If no time period is mentioned, they are valid within the limit of available stocks. All products presented on this SITE are available within the limit of available physical stock. If the stock is out of stock, the pensiuneacionca.ro representative will offer alternatives by presenting other products similar in terms of appearance and technical specifications to the ordered product whose stock has been exhausted.


4.5. Also, the images are presented on the SITE as an example, and the delivered products may differ from the images in any way, due to changes in the characteristics, design without prior notification by the manufacturers.


4.6. A pre-order product is a product that is to be launched and can be purchased before launch. The provider reserves the right to change the release date without notice. Pre-order products are added to the basket in the same way as any other product in the online store. By pre-ordering, you ensure that you will receive the product immediately after launch and that you will benefit from a very good price. The pre-ordered products will be delivered on the day of launch or within 1-2 working days after the launch, if the product is in stock at pensiuneacionca.ro on the day of launch. In the event that the product comes into the possession of pensiuneacionca.ro after the release date, the delivery will be made in 1-2 working days from the moment the product enters the pensiuneacionca.ro stock. Pre-orders are paid in the same way as a normal order, through any of the accepted payment methods. 

In any of the situations (payment on delivery or online payment) it is necessary to wait for confirmation by phone or email from an operator, when the product becomes available. You can cancel a pre-order at any time. If the latter has already been paid, you can choose to return the amount or credit your account for another order.


Note – any unauthorized intervention leads implicitly to the loss of the product warranty


4.8. pensiuneacionca.ro reserves the right to complete and modify any information on the SITE.


4.9. Any problem caused by the products and/or services presented on the SITE will be resolved amicably within 15 working days from the date of written notification of the problems by the USER.


5.0. pensiuneacionca.ro is not responsible for any losses, costs, lawsuits, claims, expenses or other liabilities, if these are directly caused by non-compliance with the Terms and Conditions.


5.1. pensiuneacionca.ro is not responsible for damages caused as a result of the Site not functioning as well as for those resulting from the impossibility of accessing certain links published on the Site.


5.2. Using the Internet Browser.


pensiuneacionca.ro guarantees optimal use of the Site by minimally using Internet Explorer 6.


5.3. We inform you that any complaints regarding the aesthetic defects of the products will be taken into account and will be analyzed only if they are complained about within the first 48 hours from the moment of receipt of the product.


5.4. The payment methods for completing an online order are: cash on delivery, online with bank card, payment order. If you choose to pay online with a bank card, we inform you that the registration of the payment does not guarantee the confirmation and delivery of the order. If the order is not confirmed (the deadline for processing the order is 48 hours), the amount of money paid will be returned to your account as soon as possible.


For accommodation services and rental services, due to the fact that they are non-storable services, after payment and confirmation, the amounts are non-refundable. There is no public communication within the guesthouse, that is, phonograms or their reproductions are not broadcast, as well as artistic representations in the audiovisual field by persons who do not hold licenses, patents, according to the legislation in force.


5.5. Registering the order does not represent its confirmation. After receiving the order, it will be processed by our operators in order to confirm and establish the delivery details. Delivery time is 1-3 working days from order confirmation.


5.6. During Easter, winter holidays, the Black Friday event, as well as during other company campaigns, the processing of an order and its delivery can take between 7-10 working days.


6. Accessing the pensiuneacionca.ro WEBSITE


This implies the USERS' acceptance that their personal data will be kept and processed by the company pensiuneacionca.ro. The purposes of processing this data are: creating a database for the creation of statistical reports, informing about the promotions of the pensiuneacionca.ro store network or any other promotions or activities carried out by pensiuneacionca.ro through any means of communication (post, e-mail, phone, SMS, etc.). pensiuneacionca.ro is the sole owner of the information collected from this site. pensiuneacionca.ro undertakes that personal data will not be disseminated to third parties through sale, partial disclosure, or rental.


The only exceptions to this rule are the direct marketing operator who performs various specific actions agreed by pensiuneacionca.ro, based on an NDA (Non-Disclosure Agreement) type document and a contract, both validated by the Legal Department.


7. Data collection


It is done through various methods and specific tools such as: professional traffic tracking software, the newsletter management application, by saving in databases the various contact forms available on the site that are filled in by users, through online questionnaires, etc. . We use IP addresses to analyze browsing habits, administer the site, track user interests and gather demographic information for internal use. All this aims to increase the degree of ease in using the site and to publish information as relevant as possible to the interests of users.

8. Restricted access and (un)subscription


There are areas on the site that require registration (see Registration) or subscription (see newsletter). In the case of the newsletter, each edition/alert also contains the way to unsubscribe; once this option is accessed, the unsubscription is applied immediately, no further confirmations are required from the users. Depending on the type of registration (website account creation, newsletter subscription, online credit form application), the user may be asked for data such as: name, surname, email, address, CNP, company, etc. These data are used to identify, validate or complete the subscriber account, to evaluate the data entered in the online credit form.


9. Cookies


The pensiuneacionca.ro website uses cookies, which are data stored on the user's computer, mobile terminal or other device, containing information about it. The use of the cookie mechanism is an advantage for the visitors, it allows memorizing some navigation options on the site such as the language in which the site is displayed, the type of filters that are applied when displaying certain pages, memorizing the username and password for quick access to site content. Not accepting a cookie does not mean that the user will be denied access to browse the site, to read its content. With the help of cookies, site owners can monitor and segment users' interests towards certain areas or applications of the site, a fact that subsequently allows them to improve the browsing experience, introduce relevant content for the user, etc.


Some of our business partners use cookies on our site, for example those that advertise themselves. However, we do not have access to nor can we control these cookies.


Cookies that, from a technical point of view, are not required to be stored on the user's terminal, will be used only if the user expresses his express and unequivocal consent in relation to them, by ticking the presented categories. The user will be able to withdraw his consent at any time by changing the settings of the browser used, in accordance with www.pensiuneacionca.ro/politica-de-confidentialitate


10. Links


This site contains links to other sites. pensiuneacionca.ronu is responsible for the privacy policy practiced by them. We recommend that you consult the legal terms and other information regarding the collection of personal data in advance. The norms set forth in this text apply only to the data collected on this site.


11. Notifications and actions regarding user information


At the written request of the users, dated and signed, sent to the pensionueacionca.ro address, he undertakes:


a) to confirm to the applicants, whether or not they process personal data; this is done free of charge, only once a year;


b) to rectify, update, block, delete or transform into anonymous data, free of charge, the data whose processing does not comply with the provisions on the protection of individuals regarding the processing of personal data and the free movement of such data;


c) to transmit to the user the personal data concerning him and provided by pensiuneacionca.ro in a structured format, currently used and which can be read automatically in order to transmit them to another operator;


d) to stop processing the user's personal data, if he requests this.


12. Notification of Changes


If a user's identification information changes (such as postal code) or if a user wishes to opt out of our services, we will take care to correct, update or delete the personal data that the user has entrusted to us. This can be done either on the registration page or through the contact form.


Any changes to the terms of this policy will be communicated to users by email, so that they are always informed about the data we collect, how we use it and under what circumstances, if any, we make it public. Users will be able to consent or not to the use of information for other purposes. We will use the data in accordance with the policy under which the information was collected, according to www.pensiuneacionca.ro/politica-de-confidentialitate


13. Security


This site adopts all necessary security measures to protect the personal data of our users. When filling in personal data on our website, the information will be protected both offline and online. All personal data will be processed through secure pages that use the SSL encryption system, marked with the symbol of a padlock, whose positioning vappears depending on the type of browser used (eg: at the bottom of the window, if you use the Microsoft Internet Explorer browser or at the top of the window, if you use the Google Chrome browser). For more information on the security standards practiced on this site, visit the Help section.


By agreeing to this document "Terms and conditions of use of the pensiuneacionca.ro website", users fully assume the possible risks.